Membership Marketing Restaurant Membership Apps: Providing Customers with a Seamless Experience from Ordering to Earning Points
Unified points for delivery, takeaway, and dine-in. Lock in customer loyalty with exclusive rewards and turn every single takeaway order into a repeat customer!
When customers place takeaway or delivery orders via your brand's app or website, their spending amounts are automatically converted into membership reward points—running on the exact same system and rules as dine-in points. You can easily set up takeaway-exclusive double points days or rewards like points redemption for free delivery. Seamlessly bring your online ordering traffic into your loyalty ecosystem to cultivate loyal, omnichannel customers across all dining scenarios.
Whether customers dine in or order takeaway, loyalty points are calculated and spent under a single unified system. Points can be earned across both channels, and redeemed vouchers can be applied seamlessly both online and offline.
Set up promotional vouchers exclusive to online ordering or offer higher points multipliers to encourage takeaway orders, effectively reducing in-store queuing times during peak hours.
Track spending amounts, dining preferences, and applied promotions for every takeaway order directly on the back-office dashboard. Use these insights to push tailored offers to frequent takeaway customers in the future.
Brands set up rules for earning points on takeaway orders, such as earning 1 point for every $1 spent, as well as takeaway-exclusive vouchers.
Members log in to place their order and complete the payment directly within the app.
Upon successful payment, the system automatically calculates and distributes the corresponding loyalty points.
Customers can choose to use vouchers during checkout, and the system automatically calculates the discount amount to be deducted.
Data from every takeaway order is sent to the back-office for review and analysis, fueling future precision marketing efforts.
Yes. The back-office allows you to set separate promotions for takeaway and dine-in, depending on whether the restaurant wants to encourage customers to use takeaway services or visit the physical outlet.
Yes, they can. You can configure the system to allow member points to be redeemed for cash vouchers. Customers can then exchange their points for cash vouchers and apply them at checkout to deduct the takeaway order amount.
